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CUSTOMER SERVICE FOR EXISTING PLATOCOM CUSTOMERS
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This page is for supporting existing customers only.
For any other inquiries, please go to our CONTACT PAGE.
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Thank you.
Choose from the below subjects to get started.
Please have your Customer ID or Ticket Number at hand
SERVICE INTERRUPTION
SERVICE OUTAGE
REPORT A BUG
Platocom Broadband Customer Center
Platocom Broadband Customer Center is located in Northern Virginia but we have teams near or in all our Service Areas throughout the United States. Please have your Customer ID or Ticket Number at hand when you contact us via the website or on the phone.
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Thank you.
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